All Collections
API
FAQ
Why I didn't receive a confirmation email? - (Gmail tab sorting)
Why I didn't receive a confirmation email? - (Gmail tab sorting)
Jonathan Blackburn avatar
Written by Jonathan Blackburn
Updated over a week ago

Please check if you got our email in one of the following Gmail tabs:

brave_2020-08-23_11-35-17.png

If you did, below is an explanation on how to ensure that our emails will arrive in your main inbox:

How to move future messages automatically to a specific tab

If you want our messages to go into your Primary tab, you’ll need to create a filter.

  • In your Gmail account go to Settings(top right corner) > Filters and Blocked Addresses.

mceclip1.png
  • Click Create a New Filter.

  • Write an email you want to whitelist in the "From" criteria and then click Create Filter:
    [email protected]

mceclip2.png
  • Check the Categorize As box and select Primary from the dropdown box beside it:

blobid9.png
  • If you want all messages you’ve received from us to be moved to your Primary tab now, check the box for "Also apply to match messages conversations".

  • Click Create Filter.

Voila! Now the messages that are important to you will be sent to your Primary tab instead of Promotions.

Did this answer your question?